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» Outsoursing (sp?)
Beryl
 Posted: Jul 18 2010, 09:19 PM
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I am sick and tired of trying to get information and you have to listen to people with accents who I swear do not understand English.
For example Verizon who I was fighting with for a week to get back on line. One of their idiots told me I would have a tech at the house on Tuesday which is a work day to be home from 8 am to 7 pm. I even called a couple of time to verify and they said yes someone was coming but did not know what time. I had to take off work, no one showed up. When I called screaming they said that no one was scheduled to come to the house. Why would that idiot ask me if I have pets if no one was coming to the house???? What I got was a canned message saying they were working on my lines. They would tell me they would call back in 15 min no call then another one said in 1 hour no call. I called Wednesday and threatened with media coverage and contacting my politicians if I did not get someone to the house within 24 hours. Thursday at 3 pm I go a service tech and the problem was the modem needed to be configured. You mean to say these idiots could not figure that out.

Thanks for the rant will have another one soon
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dad2paisley
 Posted: Jul 18 2010, 09:32 PM
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Great rant!

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dad2paisley
 Posted: Oct 14 2010, 07:27 PM
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Don't call late in the evening, you won't know what country you be sent too.
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Beryl
 Posted: Oct 14 2010, 08:59 PM
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ranted to verizon about this whoopee got 1 month free internet big deal
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dad2paisley
 Posted: May 24 2011, 10:53 AM
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